Understanding Refurbished Grades
Our grading system shows what to expect in terms of physical condition. All devices are fully functional regardless of grade.
Grade A – Excellent Condition
Expect minimal wear, often unnoticeable without close inspection.
- Case may have very minor scratches or marks
- Very subtle signs of previous use
- Any cosmetic wear will be minimal and not visible during normal use
- All hardware and components have been thoroughly tested and are fully operational
Grade B – Good Condition
Good overall condition with minor to moderate signs of wear—perfect for those who want functionality at better value.
- Case may have minor scratches or scuff marks
- Screen may have barely noticeable marks not visible when in use
- No discolouration or blemishes
- All hardware fully tested and fully operational
- Great choice for students needing portable laptops with style at lower cost
Grade C – Fair Condition
Expect visible signs of wear. All devices are fully tested and functional.
- Dents, scratches, and worn keys are common
- Case will have prominent scratches or scuff marks
- No cracks, chips, or missing parts (excluding rubber feet)
- 100% functional with guaranteed performance
- Heavily discounted for budget users prioritizing function over appearance
Open Box – Like New
Customer return or display item with no signs of use. Perfect for buyers seeking value without compromise.
- Like new condition
- May not be in the original box or include original accessories
Ex-Demo – Barely Used
Lightly used in a store or event setting. Professionally restored and tested before sale.
- Very low usage time
- Like new function and feel
- Restored to a pristine state
Final Thoughts
Every item we sell, no matter the grade, is professionally inspected and backed by our quality guarantee. We never sell anything below Grade C.