Delivery & Return Information
Delivery Information
Order before 12pm: Get delivery within 1-2 working days. Orders are typically dispatched within 24 hours of your order by DPD Next Day service.(This option does not include delivery on Saturday or Sunday.)
Order after 12pm: Get delivery within 2-3 working days. Orders are typically dispatched within 24–48 hours of your order by DPD Next Day service.(This option does not include delivery on Saturday or Sunday.)
In rare instances, delays may occur during delivery that are out of our control. Please check the tracking information provided once your order has been dispatched for up-to-date delivery information.
Orders to remote locations may take longer than the times quoted.
Refund and Return Policy
1. Return Eligibility
Returns are accepted within 30 days of delivery for eligible products. Any items that become defective within the warranty period are eligible to be returned for a repair or replacement. It is the buyer’s responsibility to ensure the item is packed securely and shipped back to our warehouse for repair.
2. Return Procedure
Contact our customer support team at support@compuzone.co.uk to initiate a return. Follow the instructions provided by our support team to package and ship the returned item.
3. Refund Process
Items returned within the 30-day returns period will be processed within 3 business days of receiving the returned item in its original condition. Refunds will be issued to the original payment method.
4. Exclusions
Items that have been opened, misused, or damaged are not eligible for return. Custom orders are not eligible for return.
5. Contact Us
For any questions or concerns, please contact us at support@compuzone.co.uk.